The Biggest Mistakes People Make When Using GoHighLevel (And How to Avoid Them)

GoHighLevel is a powerful platform, but like any tool, its real power lies in how you use it. And we’ve seen it all… from Aussie business owners who unlock serious growth, to others who give up too early because they missed a few key steps.

If you’ve just joined or are thinking about setting up GoHighLevel, this blog is your shortcut to success.

Let’s break down the biggest mistakes people make with GoHighLevel, and how you can avoid them with ease.

❌ Mistake 1: Not Setting Up the Pipeline Properly

The problem:
Many users jump into GoHighLevel and skip over the pipeline setup. They use generic statuses or leave it half-finished — which defeats the entire purpose of tracking your leads effectively.

The fix:
Customise your pipeline to match your actual sales journey. Whether it’s “New Lead → Quote Sent → Followed Up → Won,” make it yours. A good pipeline gives you instant clarity on where every lead stands.

Pro tip:
At Set You Free Business, we pre-build your pipeline during setup based on your business type.

❌ Mistake 2: Overcomplicating Automations

The problem:
Some people try to build complex automations right away… and then nothing works. Or worse, leads get bombarded with too many messages.

The fix:
Start simple. One automation that confirms a booking or follows up a quote is better than five messy ones that don’t fire properly. Build your automations step-by-step.

With us? We do this with you using our proven blueprint so your automations are clean, logical, and helpful — not spammy.

❌ Mistake 3: Ignoring the Mobile App

The problem:
Business owners forget that GoHighLevel has a mobile app — or they install it but never use it. That means missed messages, missed leads, and missed bookings.

The fix:
Use the GoHighLevel mobile app daily. You can reply to leads, confirm jobs, check your pipeline, and even trigger automations — all from your phone.

Need help? We show you how to use it on Day 1 of your setup.

❌ Mistake 4: Not Connecting Google or Facebook Properly

The problem:
You’ve got Facebook Ads or Google My Business running… but they’re not connected to GoHighLevel. Leads come in, but they sit in your email or inbox, not your CRM.

The fix:
Use native integrations to connect your Google and Meta accounts. That way, every lead gets captured instantly — no more data entry.

We do this for you as part of your full setup, and show you how to test and track them.

❌ Mistake 5: Using It Like a Spreadsheet

The problem:
Some users treat GoHighLevel like a spreadsheet. They don’t set up automation, pipelines, or forms — they just use it to store contact info.

The fix:
GoHighLevel is a live, intelligent system. Let it work for you. From automated follow-ups to SMS reminders and lead scoring — use the features to win back your time.

❌ Mistake 6: Giving Up Too Soon

The problem:
People give up too early. They get stuck on one setting or one confusing term and assume “It’s too hard.”

The fix:
You don’t need to figure it out alone.

At Set You Free Business, we’re a proud GoHighLevel Australia Partner, and we walk you through the whole process. From setup to training to 24/7 live chat support inside your system, we make sure you never feel stuck.

🎯 You Don’t Need to Be Perfect — Just Guided

Here’s the truth: the platform is powerful. But without the right guidance, it’s easy to get overwhelmed. That’s where we come in.

We help you:

• Build a smart sales pipeline

• Create time-saving automations

• Connect your booking calendar

• Launch a professional website or funnel

• Capture leads from Google, Facebook, or your website

• And understand how it all works, step by step

✅ We Set It Up With You — The Right Way

We set it up with you, with a proven 49-step blueprint designed to save you time, boost your bookings, and bring everything into one simple system.

If you’ve been curious about how it works or how it could fit your business, we’ve laid it all out clearly.

✅ Save hours every week with automation
✅ Win more jobs with streamlined follow-up
✅ Stay organised with powerful CRM tools
✅ Get expert help setting up the entire system — from website to workflows

💡 See exactly what’s included in your full account setup.
👉 How We Help